User-centered design
Users know best, they are co-designers and sought at every stage of process. User goals are hard to define, but why should there be any goals? Why not just to make it better/easier for people and not get hung up on why?
Not always good to rely too much on users, the result may be to narrowly focused. Seems like a good approach anyways to start of the project.
Activity-Centered Design
Activities and tasks affect the design. Probably really good to see how users interact with the product, and foresee eventual mistakes and difficulties the users may have.
System Design
Good to have an overview on the design process. Also good if you collaborate with other people, since it is very structured.
Genius design
Easy to fall into a trap of not thinking about users and only see it from your own perspective. Everybody is not the same. Although, for larger companies as Apple, it seems to work for them, probably because they are very good at what they do and have years of experience. They have found what works and what doesn’t work thanks to previous mistakes. Failures are good as long as they aren’t pricy!
Conclusion: The best alternative seems to be to use a little bit of all methods. Keep in mind that the product is meant for the user, so a thorough research on user interaction is a good idea. However, most users are not experts and might not know exactly what they want. Be the solution!
Unconscious bias – We tend to engage with people who appear similar to us.
Interesting, but is it really true? Especially when doing research, then you want diversity!
Note to self:
- While doing interviews, work in pairs! (extra set of eyes and ears are good)
- Don’t just record it, write it down in case of technological malfunction.
- Keep unbiased.
- Remember to observe people at the museum! Watch them use the interactive technology!
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